(501) 758-2845 | 24/7 HOTLINE


  • Very responsive and worked through issues until resolution. Great Staff! James D'Arezzo is the best!

    Linda Blair, Facility Manager Avatar
    Linda Blair, Facility Manager

    Excellent service, very friendly and timely staff. GREAT JOB!

    Tammy Cook, Administrator Avatar
    Tammy Cook, Administrator

    We were very happy with their quick response and pleased with the billing amount.

    B. R. McGintry Avatar
    B. R. McGintry
  • Always a great job! We count on you time and time again.

    D. Boggs Avatar
    D. Boggs

    As we’ve unpacked more items we’ve become increasingly astonished at the quality of your work.

    When we moved here 20 years ago, we personally packed and loaded everything into two 26’ trucks which were each packed to the virtual gills. After traveling from Atlanta, unloading, and unpacking everything, I was kinda’ proud of having only one small glass decorative item not survive the trip. On a percentage basis, I thought I did pretty well.

    You folks broke my record. We’ve been unpacking things that I never dreamed would have survived a trip to Little Rock and back, never mind going through a fire and thorough cleaning.

    Also please pass along our regards to your refinishing and upholstery folks. I hate to wear out the word ‘astonishing’, but they’re in that club too.

    We’ve been through quite a lot in the last year or so. Your company’s service, performance, and - especially! – results have turned out to be one of the brighter spots.

    Thank you all.

    Ray & Elise Dilfield, Crescent Cottage Inn, Eureka Springs, AR Avatar
    Ray & Elise Dilfield, Crescent Cottage Inn, Eureka Springs, AR

    Everyone we dealt with including the floor sub-contractor was professional and very easy to work with. Metro and Lloyd's Carpet World will be at the top of our list of preferred companies.

    Brenda Eden Avatar
    Brenda Eden
  • I have worked on several projects with Metro Disaster Specialists at UCA and each time I have been impressed.

    Larry Lawrence, Director of Physical Plant Avatar
    Larry Lawrence, Director of Physical Plant

    Your crew was amazingly quick in responding and completing the task - Thank you!

    Melinda Martin Avatar
    Melinda Martin

    Quality and timeliness of service was very good. I will recommend you to others.

    Tony Dawson Avatar
    Tony Dawson
  • Work performed at LL Owen Elementary School - Great Job!!!

    Bill Tietz, Facilities Manager Avatar
    Bill Tietz, Facilities Manager

    Staff efficient, courteous, and attentive! Workmanship outstanding. Restored to normal what to us seemed an impossible task. Our thanks and appreciation to all.

    Austin B. Avatar
    Austin B.

    There really are no words to express as to how quickly and thoroughly METRO performed their task. We are pleased to know that METRO will meet our needs and provide the assistance that we need.

    Kenneth Muldrew, Superintendent Avatar
    Kenneth Muldrew, Superintendent
  • I arrived at our home on Lake Greeson to discover our water heater had corroded and was pouring water from the top floor. I called Metro and the crew arrived at 2 a.m. and went straight to work.....Within three hours, they had things under control.......Thank you for having a wonderful group of professionals who bring hope to homeowners during moments when things seem hopeless.

    Mike Huckabee Avatar
    Mike Huckabee
Metro Disaster Specialists is a proven leader in all disaster situations.
Metro’s long history of professional approach and practical knowledge has made our services an essential resource for property owners and insurance professionals.   Our knowledgeable 24 hour Emergency Response Team provides rapid and reliable services to our clients to handle virtually any circumstance and to secure the property and contents against further damage.




Hear from our clients
Qualified (And Then Some)
Our professional staff holds the following certifications:
  • Insurance Subrogation Trained Personnel with Claims Training Services
  • Certified Restorers with Restoration Industry Association
  • Certified Fire/Smoke and Restoration Technicians with IICRC
  • Certified Deodorized Technicians with IICRC
  • Certified Upholstery and Carpet Cleaning Technicians with IICRC
  • Certified Applied Structural Technicians with Dri Eaz
  • Certified Sewer Remediators with Restoration Consultants
  • S500 Trained Technicians with IICRC
  • Certified Mold Remediators
  • S520 Trained Technicians with IICRC
  • Certified Digital Photo Inventory with Restoration Alliance
  • Certified Ultrasonic Cleaning Services with Restoration Alliance
  • Precision Electronic Restoration Technician with Restoration Alliance
The Best Choice For Arkansas
The Metro facilities are the largest and most modern in the state of Arkansas with over 40,000 square feet of production and storage area; maintaining a vast inventory of state of the art drying and remediation equipment, an absolutely essential component for handling large or specialized projects. The benefits of these facilities to the client are:
  • Storage of personal property in a secure and climate-controlled environment
  • Large production area to efficiently restore content items and accessibility for client inspection
  • Training and conference centers to support a high level of communications with clients and insurance personnel
Metro Disaster Specialists, Fire and Water Damage Restoration, North Little Rock, AR
Proud Recipients of the 2016 Arkansas Adjusters Association Vendor of the Year Award

Proud Recipients of the North Little Rock Chamber 2020 Medium Sized Business Partner of the Year

Company Information

Metro Disaster Specialists
3500 Bay Oaks Drive
North Little Rock, AR 72118 

Phone: (501) 758-2845

Toll-Free: (855) 638-7579
Mailing Address: 
P.O. Box 959, North Little Rock, AR 72115