When Frozen Pipes Burst, Metro Helps You Recover.

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Arkansas' Top Choice for Disaster Restoration Services

About Metro Disaster Specialists

The Proven Leader in the Disaster Restoration Industry

At Metro Disaster Specialists, our mission is to help businesses and homeowners restore their peace of mind through quick, quality damage restoration services, including fire damage, water damage, mold remediation, and structural damage. Our long history of professional approach and practical knowledge has made our restoration services an essential resource for property owners and insurance companies in Arkansas and beyond. Our expert 24-hour Emergency Response Teams provide rapid and reliable services to our clients, handling virtually any circumstance and protecting property from further damage.

The exterior of the Metro Disaster Specialists office—top disaster restoration services.

Meet the Team

Britt Stewart

Britt Stewart, CR

Chief Executive Officer/Loss Specialist

Payton Smith, Metro Disaster Specialists Chief Operating Officer/Restoration Manager

Payton Smith, CR

Chief Operating Officer/Restoration Manager

Jim Kincannon, Metro Disaster Specialists Chief Financial Officer.

Jim Kincannon

Chief Financial Officer

Meredith Pierce, Marketing Director at Metro Disaster Specialists

Meredith Pierce

Marketing Director

Michelle Comford

Michelle Comford

Office Manager

James D'Arezzo, Metro Disaster Specialists Senior Loss Specialist

James D’Arezzo

Senior Loss Specialist

Tim Sutterfield

Loss Specialist

Shane Wilcox, Metro Disaster Specialists Loss Specialist

Shane Wilcox

Loss Specialist

Hugo Bran is a native of Guatemala who was raised in North Little Rock, Arkansas.

Hugo Bran

Loss Specialist

Francisco Medina, Metro Disaster Specialists Production Facilitator

Francisco Medina

Production Facilitator

Taylor Cross

Restoration Production Manager

Matt Cox - headshot

Matt Cox

Construction Production Manager

A mobile Emergency Preparedness setup from Metro on a disaster restoration services site.

Arkansas’ Most Modern Restoration Facility

With over 50,000 square feet of production and storage area, our facilities are the largest and most modern in the state of Arkansas. We maintain a vast inventory of state-of-the-art drying and remediation equipment, which is essential for handling large or specialized projects. This helps our clients in three distinct ways:

  • Your personal property is stored in a secure and climate-controlled environment.
  • The large production area allows us to efficiently restore content items and increases accessibility for client inspection.
  • Our training and conference centers support a high level of communication with clients and insurance personnel.

We put the needs of our clients first in all disasters.

Qualified (& Then Some)

Our professional staff holds the following certifications:

  • Insurance Subrogation Trained Personnel with Claims Training Services
  • Certified Restorers with Restoration Industry Association
  • Certified Fire/Smoke and Restoration Technicians with IICRC
  • Certified Deodorized Technicians with IICRC
  • Certified Upholstery and Carpet Cleaning Technicians with IICRC
  • Certified Applied Structural Technicians with Dri Eaz
  • Certified Sewer Remediators with Restoration Consultants
  • S500 Trained Technicians with IICRC
  • Certified Mold Remediators
  • S520 Trained Technicians with IICRC
  • Certified Digital Photo Inventory with Restoration Alliance
  • Certified Ultrasonic Cleaning Services with Restoration Alliance
  • Precision Electronic Restoration Technician with Restoration Alliance
  • Restoration Manager
  • Content Tracker 

Get Disaster Ready

When disaster strikes, you want to work with a team of experts who are ready and waiting to help restore your business or home. Contact us today!

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