(501) 758-2845 | 24/7 HOTLINE



  • We were very happy with their quick response and pleased with the billing amount.

    B. R. McGintry Avatar B. R. McGintry

    Excellent service, very friendly and timely staff. GREAT JOB!

    Tammy Cook, Administrator Avatar Tammy Cook, Administrator

    I have been with Metro a little over 3 years and they are the most kind hearted passionate people I have ever worked for. Great people doing great things.

    Debbie Tokarz
  • This is a great company to call when you are in the worst of times. I have had flooding 3 times in the past. They are quick to act and will not leave until everything is perfect.

    Robert Simpson

    Quality and timeliness of service was very good. I will recommend you to others.

    Tony Dawson Avatar Tony Dawson

    I have worked on several projects with Metro Disaster Specialists at UCA and each time I have been impressed.

    Larry Lawrence, Director of Physical Plant Avatar Larry Lawrence, Director of Physical Plant
  • Everyone we dealt with including the floor sub-contractor was professional and very easy to work with. Metro and Lloyd's Carpet World will be at the top of our list of preferred companies.

    Brenda Eden Avatar Brenda Eden

    Always a great job! We count on you time and time again.

    D. Boggs Avatar D. Boggs

    Very responsive and worked through issues until resolution. Great Staff! James D'Arezzo is the best!

    Linda Blair, Facility Manager Avatar Linda Blair, Facility Manager
  • There really are no words to express as to how quickly and thoroughly METRO performed their task. We are pleased to know that METRO will meet our needs and provide the assistance that we need.

    Kenneth Muldrew, Superintendent Avatar Kenneth Muldrew, Superintendent

    I arrived at our home on Lake Greeson to discover our water heater had corroded and was pouring water from the top floor. I called Metro and the crew arrived at 2 a.m. and went straight to work.....Within three hours, they had things under control.......Thank you for having a wonderful group of professionals who bring hope to homeowners during moments when things seem hopeless.

    Mike Huckabee Avatar Mike Huckabee

    Work performed at LL Owen Elementary School - Great Job!!!

    Bill Tietz, Facilities Manager Avatar Bill Tietz, Facilities Manager

Metro Disaster Specialists is a proven leader in all disaster situations.

Metro’s long history of professional approach and practical knowledge has made our services an essential resource for property owners and insurance professionals.   Our knowledgeable 24 hour Emergency Response Team provides rapid and reliable services to our clients to handle virtually any circumstance and to secure the property and contents against further damage.

Metro Disaster Specialists facilities in NLR, AR

Wishing everyone a very Merry Christmas this year from all of us here at Metro!

Posted by Metro Disaster Specialists on Wednesday, December 21, 2016




We. Are. Metro.

Click to listen....you'll be so glad you did. P.S. There may be a blooper reel.

Posted by Metro Disaster Specialists on Wednesday, April 5, 2017

Hear from our clients

Metro and Residential Disasters

Cheryl with Flake & Kelley Commercial has a personal story of her own regarding a residential fire. We're so thankful for partnerships and friendships such as these!

Posted by Metro Disaster Specialists on Friday, May 5, 2017
On the "What If's"

Have you ever thought of what you would do if you went to work tomorrow and found a tree had fallen on your building? Melinda Thomas Martin with the Plaza West Building speaks of her experience.

Posted by Metro Disaster Specialists on Wednesday, May 17, 2017
Who would YOU choose if you had to?

It's hard to think ahead about "what if." We're here to make sure you are covered for those tough times. #experiencematters

Posted by Metro Disaster Specialists on Wednesday, March 22, 2017

Qualified (And Then Some)

Our professional staff holds the following certifications:

  • Insurance Subrogation Trained Personnel with Claims Training Services
  • Certified Restorers with Restoration Industry Association
  • Certified Fire/Smoke and Restoration Technicians with IICRC
  • Certified Deodorized Technicians with IICRC
  • Certified Upholstery and Carpet Cleaning Technicians with IICRC
  • Certified Applied Structural Technicians with Dri Eaz
  • Certified Sewer Remediators with Restoration Consultants
  • S500 Trained Technicians with IICRC
  • Certified Mold Remediators
  • S520 Trained Technicians with IICRC
  • Certified Digital Photo Inventory with Restoration Alliance
  • Certified Ultrasonic Cleaning Services with Restoration Alliance
  • Precision Electronic Restoration Technician with Restoration Alliance

The Best Choice For Arkansas

The Metro facilities are the largest and most modern in the state of Arkansas with over 40,000 square feet of production and storage area; maintaining a vast inventory of state of the art drying and remediation equipment, an absolutely essential component for handling large or specialized projects. The benefits of these facilities to the client are:

  • Storage of personal property in a secure and climate-controlled environment
  • Large production area to efficiently restore content items and accessibility for client inspection
  • Training and conference centers to support a high level of communications with clients and insurance personnel

Proud Recipients of the 2016 Arkansas Adjusters Association Vendor of the Year Award

Company Information

Metro Disaster Specialists
3500 Bay Oaks Drive
North Little Rock, AR 72118 

Phone: (501) 758-2845

Toll-Free: (855) 638-7579
Mailing Address: 
P.O. Box 959, North Little Rock, AR 72115